Frequently Asked Questions
Everything you need to know about bringing Artscape into your home.
What is the typical shipping time for home decor items?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive.
Do you offer international shipping?
Currently, Artscape Inc ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
What is your return policy for furniture and art?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made art pieces are final sale.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood products are FSC-certified, and we use non-toxic, water-based dyes for all our textile and canvas prints.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.