Returns & Exchanges
At Artscape Inc, we want you to be completely satisfied with your home decor purchases. If your new items aren't a perfect fit for your space, we offer a 30-day return policy for most unused and original-packaged products.
Return Process
- 1.Initiate Your Request
Log into your Artscape account and select the 'Order History' section to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized courier location within 7 days of receiving your RMA.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.